What does my new kayak come with?

Our stock kayak’s come with a full carbon footrest and adjustable neoprene pull strap.

How should I transport my boat?

The safest way to car-top your boat is in slings, this allows the least amount of pressure to be placed on the boat. If you do not own slings, make sure you have good quality foam on your roof racks, never tie on too tightly, and the wider your roof racks apart on your roof, the better.

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How should I care for my boat?

Always rinse your boat with fresh water after use, especially in salt water, and wipe down with a chamois. Make sure to rinse the metal parts.

boat care
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Can I store my boat in the sun?

We recommend always storing your boat in a cool, shady area. If you have to store it in the sun, we do sell UV covers, that will protect it from the sun’s damage.

boat care
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I want a simple design on my new boat - is that possible?

Great, you can either use the Nelo Design tool, (www.nelo.eu) or just give us your color choice (let us know the RAL code).

Can I get a custom design on my new boat?

You have a few options – for WWR and F construction boats, you can use the Nelo Design Tool. For SCS boats, you can use the Nelo Design Tool, Purchase a custom design or work with a designer from PaddleSports Design.

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Does my boat come with a warranty?

Yes! Your new Nelo has a 2 year factory warranty. See our warranty page for more info.

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Where are you based?

Nelo USA HQ is in the Gorge, WA.

contact
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Do you ship?

Yes! We receive regular shipments throughout the year, and can distribute throughout the US and Hawaii.

Does my boat come with a cover?

Certain construction / layups include a cover, however you can always add on a cover to purchase...read more

accessories boat order
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Lessons & Instruction

Want to improve your paddling technique or learn to paddle downwind?

See Coaching

New Stock

We have lots of amazing new surfskis, kayaks and canoes. See our website for what is available now.

See Stock