Does a custom designed boat require special care?
Yes! Boats with complex designs are coated with varnish, not gel coat and have special care requirements:
Does color add weight to a boat?
Yes, the more colors you use, the heavier your boat will turn out. Also note that brighter colors are lighter.
How should I care for my boat?
Always rinse your boat with fresh water after use, especially in salt water, and wipe down with a chamois. Make sure to rinse the metal parts.
What can I expect in the custom order process?
We will work with you to get your custom designed Nelo ordered.
Can I try a surfski?
Yes! WE have demo's available in the Gorge, and we also have various options around the country.
Do you ship?
Yes! We receive regular shipments throughout the year, and can distribute throughout the US and Hawaii.
Can I store my boat in it's cover?
Yes, please ensure the boat is dry when stored in the cover. Leaving a boat in a wet cover, and leaving it in the sun, can cause osmotic blistering, which is not covered by the factory warranty.
Where are you based?
Nelo USA HQ is in the Gorge, WA.
What does my new kayak come with?
Our stock kayak’s come with a full carbon footrest and adjustable neoprene pull strap.
Can I store my boat in the sun?
We recommend always storing your boat in a cool, shady area. If you have to store it in the sun, we do sell UV covers, that will protect it from the sun’s damage.
Lessons & Instruction
Want to improve your paddling technique or learn to paddle downwind?