How can we help?

Have a question? No problem. Enter a search term or browse our Help Categories below.

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Can I pick up my boat locally?

Yes, our warehouse is in Carson, WA, and pick-up is available by appointment.

Which size surfski is best for me?

Nelo has 3 volume sizes which correspond to your body weight. Please read on to find out more.

test a boat
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Does my boat come with a cover?

Certain construction / layups include a cover, however you can always add on a cover to purchase...read more

accessories boat order
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Does my boat come with a warranty?

Yes! Your new Nelo has a 2 year factory warranty. See our warranty page for more info.

boat care
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Does a custom designed boat require special care?

Yes! Boats with complex designs are coated with varnish, not gel coat and have special care requirements:

Do you sell used boats?

Yes, periodically we sell used boats.

boat order
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Can I get a custom design on my new boat?

You have a few options – for WWR and F construction boats, you can use the Nelo Design Tool. For SCS boats, you can use the Nelo Design Tool, Purchase a custom design or work with a designer from PaddleSports Design.

design
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Does color add weight to a boat?

Yes, the more colors you use, the heavier your boat will turn out. Also note that brighter colors are lighter.

design
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How do I get in contact with Nelo USA?

We are available via email on [email protected] or via our contact page on our website.

contact
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What can I expect in the custom order process?

We will work with you to get your custom designed Nelo ordered.

boat order
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Lessons & Instruction

Want to improve your paddling technique or learn to paddle downwind?

See Coaching

New Stock

We have lots of amazing new surfskis, kayaks and canoes. See our website for what is available now.

See Stock