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Can I pick up my boat locally?
Yes, our warehouse is in Carson, WA, and pick-up is available by appointment.
Can I get a custom design on my new boat?
You have a few options – for WWR and F construction boats, you can use the Nelo Design Tool. For SCS boats, you can use the Nelo Design Tool, Purchase a custom design or work with a designer from PaddleSports Design.
Does my boat come with a warranty?
Yes! Your new Nelo has a 2 year factory warranty. See our warranty page for more info.
Which size surfski is best for me?
Nelo has 3 volume sizes which correspond to your body weight. Please read on to find out more.
Do you sell used boats?
Yes, periodically we sell used boats.
Does color add weight to a boat?
Yes, the more colors you use, the heavier your boat will turn out. Also note that brighter colors are lighter.
Can I Buy Extra's And Accessories For My Boat?
Yes, we keep all spare parts, as well as other paddling accessories in stock. We also offer free shipping on all shop orders.
Does my boat come with a cover?
Certain construction / layups include a cover, however you can always add on a cover to purchase...read more
How do I get in contact with Nelo USA?
We are available via email on hello@nelous.com or via our contact page on our website.
Can I store my boat in the sun?
We recommend always storing your boat in a cool, shady area. If you have to store it in the sun, we do sell UV covers, that will protect it from the sun’s damage.
