Our warehouse is in the beautiful Columbia River Gorge, WA, about an hour inland of Portland, OR and the home of the famous Gorge Downwind Champs! We are available Monday to Saturday, by appointment only. Please reach out to us on hello@nelous.com or (503)272-1356.

General - Nelo USA

Q: How do I get in contact with Nelo USA?

We are available via email on Hello@NeloUS.com or via our contact page on our website. Please note we are available Mon - Fri 9am - 4pm PST (Spring / Summer) and Mon - Thurs 9am - 4pm PST (Fall / Winter). Please allow 24-48 hours for a reply.

Q: Does my boat come with a cover?

Surfski: Only AIR & SCS layup boats include a boat cover in the price. We offer a discount on boat covers for WWR layups, when ordered with your new surfski order. Kayak / Canoe: FC, SCS & E layup includes a cover, all other constructions it can be added on (we offer a discount on covers ordered with boats). Rowing: Yes

Q: Which size surfski is best for me?

Nelo has 3 sizes - ML (paddler weight up to 75kg / 165lbs), L (75-90kg / 165-200lbs) and XXL (over 90kg / 200lbs).

Q: Do you sell used boats?

Yes, we periodically have used boats for sake.

Q: Can I Buy Extra's And Accessories For My Boat?

Yes, we keep all Nelo spare parts, as well as other paddling accessories in stock. We also offer free shipping on all shop orders. Please see our online shop HERE .