How can we help?

Have a question? No problem. Enter a search term or browse our Help Categories below.

Most popular

Does color add weight to a boat?

Yes, the more colors you use, the heavier your boat will turn out. Also note that brighter colors are lighter.

design
100% found this useful

Which size surfski is best for me?

Nelo has 3 volume sizes which correspond to your body weight. Please read on to find out more.

test a boat
60% found this useful

Can I try a surfski?

Yes! WE have demo's available in the Gorge, and we also have various options around the country.

demo test a boat
45% found this useful

Can I Buy Extra's And Accessories For My Boat?

Yes, we keep all spare parts, as well as other paddling accessories in stock. We also offer free shipping on all shop orders.

What can I expect in the custom order process?

We will work with you to get your custom designed Nelo ordered.

boat order
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What does my new surfski come with?

Our stock surfski’s come with a full carbon footrest and adjustable neoprene pull strap. Side handles on both sides of the cockpit, a carbon surf rudder and a carbon wave deflector. Read on for further details.

accessories boat order
65% found this useful

How do I get in contact with Nelo USA?

We are available via email on [email protected] or via our contact page on our website.

contact
70% found this useful

Can I pick up my boat locally?

Yes, our warehouse is in Carson, WA, and pick-up is available by appointment.

What does my new kayak come with?

Our stock kayak’s come with a full carbon footrest and adjustable neoprene pull strap.

How Do I Place An Order?

For custom orders, please fill out an order form. For an inventory order, please fill out an inventory order form.

boat order
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Lessons & Instruction

Want to improve your paddling technique or learn to paddle downwind?

See Coaching

New Stock

We have lots of amazing new surfskis, kayaks and canoes. See our website for what is available now.

See Stock