How can we help?

Have a question? No problem. Enter a search term or browse our Help Categories below.

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Which size surfski is best for me?

Nelo has 3 volume sizes which correspond to your body weight. Please read on to find out more.

test a boat
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What does my new surfski come with?

Our stock surfski’s come with a full carbon footrest and adjustable neoprene pull strap. Side handles on both sides of the cockpit, a carbon surf rudder and a carbon wave deflector. Read on for further details.

accessories boat order
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Can I try a surfski?

Yes! WE have demo's available in the Gorge, and we also have various options around the country.

demo test a boat
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Can I pick up my boat locally?

Yes, our warehouse is in Carson, WA, and pick-up is available by appointment.

Do you sell used boats?

Yes, periodically we sell used boats.

boat order
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What can I expect in the custom order process?

We will work with you to get your custom designed Nelo ordered.

boat order
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Does a custom designed boat require special care?

Yes! Boats with complex designs are coated with varnish, not gel coat and have special care requirements:

Can I Buy Extra's And Accessories For My Boat?

Yes, we keep all spare parts, as well as other paddling accessories in stock. We also offer free shipping on all shop orders.

Can I store my boat in the sun?

We recommend always storing your boat in a cool, shady area. If you have to store it in the sun, we do sell UV covers, that will protect it from the sun’s damage.

boat care
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I want a simple design on my new boat - is that possible?

Great, you can either use the Nelo Design tool, ( or just give us your color choice (let us know the RAL code).

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Lessons & Instruction

Want to improve your paddling technique or learn to paddle downwind?

See Coaching

New Stock

We have lots of amazing new surfskis, kayaks and canoes. See our website for what is available now.

See Stock