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How do I get in contact with Nelo USA?
We are available via email on [email protected] or via our contact page on our website.
How Do I Place An Order?
For custom orders, please fill out an order form. For an inventory order, please fill out an inventory order form.
Can I Buy Extra's And Accessories For My Boat?
Yes, we keep all spare parts, as well as other paddling accessories in stock. We also offer free shipping on all shop orders.
Which size surfski is best for me?
Nelo has 3 volume sizes which correspond to your body weight. Please read on to find out more.
Does color add weight to a boat?
Yes, the more colors you use, the heavier your boat will turn out. Also note that brighter colors are lighter.
What can I expect in the custom order process?
We will work with you to get your custom designed Nelo ordered.
Can I store my boat in it's cover?
Yes, please ensure the boat is dry when stored in the cover. Leaving a boat in a wet cover, and leaving it in the sun, can cause osmotic blistering, which is not covered by the factory warranty.
What does my new surfski come with?
Our stock surfski’s come with a full carbon footrest and adjustable neoprene pull strap. Side handles on both sides of the cockpit, a carbon surf rudder and a carbon wave deflector. Read on for further details.
Can I pick up my boat locally?
Yes, our warehouse is in Carson, WA, and pick-up is available by appointment.
Where are you based?
Nelo USA HQ is in the Gorge, WA.
